Impact 907 builds relationships with local communities which allows for identification of gaps in resources for each region. We rely on local perspectives to understand, shape, and implement solutions that are community driven. This process, called "community voice" is not centered on a specific ideological framework, and does not promote one individual’s voice
above another, but instead is a tool for connection - allowing for community ownership and long-term success of projects.
Often models are linear or one-sided, focusing solely on strategies, goals, timelines, and metrics. These efforts don’t recognize the messiness and complexity of the local challenges, so they often are ineffective and, sometimes, even backfire. This can leave communities frustrated and discouraged.
Centering community voice is an approach to addressing challenges and efforts to change complex systems for every member of the community. This system of design combines human-centered design with complex systems theory, and best practices:
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Create designs that help expose challenges and increase opportunity for everyone
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Transform autonomy by shifting the relationships between control methods to involve all those impacted by the outcomes
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Generate learning and increased agency for those involved in the design work through authentic connections
Community voice integration is both a flexible process that can be used by teams and is a set of leadership habits that can be practiced daily. It can be used in a variety of ways and by a variety of people, including innovation efforts, strategic planning, community-driven design, and collaborative teams.
Impact 907 includes the community throughout the process of design because our team has seen this method work firsthand, watching it revolutionize and inspire extraordinary change within community structures including relieving the pressure from resource silos. These methods align with our values, allowing us to "radically listen." Each community has their own unique and complex practices, background, and history. Therefore, each community must participate in defining and building long-term solutions for local needs.